SELLING SAFETY - AMONG THE 2021 HOTEL STANDARDS
The short but intense 2020 tourist season... taught us many things about demand management.
The search trends for choosing a vacation spot have always been associated with the word SAFETY. We have already observed the most disparate proposals in terms of Barriers and social distancing since April 2020, we have moved on to proposals for umbrellas in plexiglass boxes, table barriers and other increasingly unlikely solutions.
At the end of the season we realized that there were many solutions that were not successful both in terms of protection and in terms of market response.
The hotelier who opted for the clear and certified sanitization protocol had the opportunity to organize his new hospitality standard in a short time and at lower costs.
The DVR (risk assessment document) adapted to daily SANITIZATION and DISINFECTION rules with suitable products for both common areas and rooms, together with adequate staff training, has led organized hotels to assert the safety lever on the market.
The word "Safety" and the word "Anti-Covid" have rightfully entered 80% of online reviews, testifying to how high customer expectations were. Large booking portals such as booking.com and Expedia have adapted their communication to customers by putting these aspects first.
Are we already organizing for the 2021 summer season?
We at Pestalia YES! Adapting the protocol to the needs of our partner HOTELS depending on their size and standards. We are more certain than ever that also for 2021 the word SAFETY will be one of the most important trends in vacation searches.
3 ACTIONS THAT CAN HELP YOU OFFER BETTER SERVICE FOR 2021
- Contact us for an initial free consultation so that we can study together the ad hoc solution for your company
- Let's organize together the PRE-OPENING SANITIZATION and the daily sanitization and control actions
- Use our certificates and let your customers know that you care about their safety. Share your work on your social networks, on your website, in the common areas and in the rooms of your HOTEL
THE PESTALIA METHOD: Prevention, Organization, Action, Control and Web Report
Making your Business Safe Makes the Difference!